InterCare Careers

Front Office Specialist

  • Job Tracking ID: 512210-618862
  • Job Location: Benton Harbor, MI
  • Job Level: Entry Level (less than 2 years)
  • Level of Education: High School/GED
  • Job Type: Full-Time/Regular
  • Date Updated: May 02, 2018
  • Years of Experience: Up to 2 Years
  • Starting Date: ASAP



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Job Description:

Become part of a Migrant and Community Health Center, where you will have:

  • A passionate purpose

  • Do worthwhile work

  • Make a difference in people’s lives

At InterCare Community Health Network, we believe all people have the right to equal access to quality health care.

InterCare is searching for a Front Office Specialist to join our team! The Front Office Specialist performs a wide variety of dental front office duties while providing excellent customer service to patients and staff. 

Hours of work are Monday - Friday 7:30 AM - 4:00 PM

DUTIES AND RESPONSIBILITIES:

  • Greets patients and visitors and directs them accordingly
  • Registers patient by completing appropriate forms and enter patient information into the electronic health record (EHR) system completely and accurately
  • Obtains insurance authorization as needed to process provider/insurance compatibility for services needed.
  • Collects patient fees
  • Copy and scan patient information
  • Educate new patients regarding financial responsibilities.
  • Answer incoming telephone calls
  • Promote patient satisfaction and provide excellent customer service
  • Assist in processing patient referrals as required
  • Follow HIPAA guidelines and safety rules
  • Attends staff meetings
  • Participates in on-going required training
  • Performs other duties, as assigned

Experience and Skills:

 

  • At least 1 years experience in medical office and/or customer service environment
  • Familiarity with medical terminology
  • Strong computer skills; experience with NextGen preferred
  • Excellent Customer Service Skills, both verbal and written
  • High school diploma or equivalent
  • Certificate or diploma from a medical training course preferred
  • Bilingual English/Spanish preferred